Terms of Use
Last Updated: May 30, 2026
Please read these Terms of Use carefully before accessing or using any part of the Domain platform available at tunabesko.biz. By accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Service.
1. Definitions
The following definitions apply throughout these Terms:
- Service refers to the platform, tools, features, and related services operated by Domain and accessible via tunabesko.biz.
- User means any individual or entity that accesses or uses the Service, whether through a registered account or otherwise.
- Account means the registered profile created by a User to access the Service.
- Content means any data, text, information, configurations, analytics outputs, or other material submitted to, generated by, or displayed through the Service.
- We, Us, Our refers to Domain, the operator of the Service.
- You, Your refers to the User accessing or using the Service.
2. Eligibility
By using the Service, you represent and warrant that:
- You are at least 18 years of age or the age of majority in your jurisdiction, whichever is greater.
- You have full legal capacity to enter into a binding agreement.
- Your use of the Service does not violate any applicable law, regulation, or third-party obligation.
- If you are using the Service on behalf of an organisation, you have the authority to bind that organisation to these Terms.
3. Account Registration and Security
3.1 Account Creation
Certain features of the Service require you to create an Account. When registering, you agree to provide accurate, current, and complete information. You are responsible for keeping your registration information up to date.
3.2 Account Credentials
You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your password with any third party. You agree to notify us immediately at [email protected] if you become aware of any unauthorised access to or use of your Account.
3.3 Account Responsibility
All activity that occurs under your Account is your responsibility, whether or not authorised by you. We are not liable for any loss or damage arising from unauthorised use of your Account resulting from your failure to safeguard your credentials.
4. Permitted Use
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your lawful internal business or personal purposes related to chatbot analytics and performance monitoring.
You agree to use the Service only in accordance with these Terms and all applicable laws and regulations.
5. Prohibited Conduct
You must not, and must not permit any third party to:
- Use the Service for any unlawful, fraudulent, or deceptive purpose.
- Attempt to gain unauthorised access to any part of the Service, its related systems, or any third-party systems connected to the Service.
- Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any software underlying the Service.
- Scrape, crawl, index, or harvest data from the Service without our prior written consent.
- Transmit any malicious code, viruses, or other harmful software through the Service.
- Interfere with or disrupt the integrity, performance, or availability of the Service.
- Use the Service to send unsolicited communications or engage in spam activities.
- Resell, sublicense, or otherwise commercially exploit the Service without express written authorisation from us.
- Impersonate any person or entity or misrepresent your affiliation with any person or entity.
- Collect or process personal data of other Users without a lawful basis for doing so.
6. Intellectual Property
6.1 Our Intellectual Property
All rights, title, and interest in and to the Service, including its software, design, graphics, documentation, analytics models, and underlying technology, are owned by or licensed to Domain. Nothing in these Terms transfers any intellectual property rights to you.
6.2 Your Content
You retain ownership of any Content you submit to the Service. By submitting Content, you grant us a worldwide, royalty-free, non-exclusive licence to process, store, and display that Content solely to the extent necessary to provide and improve the Service.
6.3 Feedback
If you provide suggestions, ideas, or feedback regarding the Service, you grant us the right to use such feedback without restriction or compensation to you.
7. Third-Party Services and Links
The Service may integrate with or contain links to third-party services, websites, or tools. We do not endorse and are not responsible for the content, accuracy, or practices of any third party. Your use of any third-party service is governed by that third party's own terms and policies.
8. Availability and Modifications
8.1 Service Availability
We make reasonable efforts to maintain the availability of the Service. However, we do not guarantee uninterrupted or error-free access. The Service may be temporarily unavailable due to maintenance, upgrades, or circumstances beyond our control.
8.2 Modifications to the Service
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
8.3 Modifications to These Terms
We may update these Terms at any time. When we do, we will revise the Last Updated date at the top of this page. If the changes are material, we will make reasonable efforts to notify you through the Service or by email. Your continued use of the Service after any update constitutes your acceptance of the revised Terms.
9. Payment and Subscriptions
9.1 Fees
Certain features of the Service may require payment of fees. All applicable fees will be disclosed to you before you commit to a paid plan. You agree to pay all fees associated with your selected plan in accordance with the billing terms presented at the time of purchase.
9.2 Billing
Fees are billed in advance on a recurring basis unless otherwise stated. You authorise us to charge your designated payment method for all applicable fees.
9.3 Refunds
Unless expressly stated in a separate refund policy or required by applicable law, fees paid are non-refundable. If you believe a charge was made in error, contact us at [email protected] within 30 days of the charge.
9.4 Taxes
You are responsible for all taxes, duties, and similar charges applicable to your purchase, except for taxes on our net income.
10. Termination
10.1 Termination by You
You may terminate your Account at any time by following the account cancellation process within the Service or by contacting us at [email protected].
10.2 Termination by Us
We reserve the right to suspend or terminate your Account and access to the Service at our sole discretion, with or without notice, if we reasonably believe you have violated these Terms or if required by applicable law.
10.3 Effect of Termination
Upon termination, your right to access the Service immediately ceases. Provisions of these Terms that by their nature should survive termination will continue to apply, including intellectual property rights, disclaimers, limitations of liability, and dispute resolution provisions.
11. Disclaimer of Warranties
The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy.
We do not warrant that the Service will meet your requirements, that it will be uninterrupted, timely, secure, or error-free, or that any results obtained through the Service will be accurate or reliable.
12. Limitation of Liability
To the fullest extent permitted by applicable law, Domain and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business, or goodwill, arising out of or in connection with your use of or inability to use the Service, even if we have been advised of the possibility of such damages.
Our total cumulative liability to you for any claims arising under or related to these Terms or the Service will not exceed the greater of (a) the amount you paid to us in the 12 months preceding the event giving rise to the claim, or (b) one hundred Canadian dollars (CAD $100).
13. Indemnification
You agree to indemnify, defend, and hold harmless Domain and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:
- Your access to or use of the Service.
- Your violation of these Terms.
- Your violation of any applicable law or the rights of any third party.
- Any Content you submit to the Service.
14. Privacy
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you acknowledge that you have read and understood our Privacy Policy.
15. Communications
By creating an Account, you consent to receive transactional and administrative communications from us related to your Account and the Service. You may opt out of promotional communications at any time by following the unsubscribe instructions included in such communications or by contacting us at [email protected].
16. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with generally accepted principles of commercial law applicable to international online services. Any dispute arising out of or in connection with these Terms that cannot be resolved through good-faith negotiation will be submitted to binding arbitration under internationally recognised arbitration rules. The arbitration will be conducted in English.
Nothing in this section prevents either party from seeking urgent injunctive or equitable relief from a court of competent jurisdiction to prevent imminent harm.
17. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions of these Terms will continue in full force and effect.
18. Entire Agreement
These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Domain with respect to the Service. They supersede all prior and contemporaneous agreements, representations, and understandings, whether written or oral, relating to the subject matter herein.
19. Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorised representative of Domain.
20. Contact Us
If you have any questions, concerns, or requests regarding these Terms, please contact us:
| Method | Details |
|---|---|
| [email protected] | |
| Phone | +1 604 760 9083 |
| Website | tunabesko.biz |
| Mailing Address | 1611 Broadway Ave, Moosomin, SK S0G 3N0, Canada |